PRIVACY POLICY

Introduction

Welcome to SCY Platform (“SCY,” “we,” “us,” or “our”), a supply chain planning and network product operated by VCreaTek Consulting Services Pvt. Ltd. (“VCreaTek”). SCY Platform is accessible at www.scyplatform.com 

We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the SCY Platform website, application, or any related digital services (collectively, the “Platform”). 

This policy complies with applicable data protection laws and aligns with international standards, including: 

  • ISO/IEC 27001:2022 – Information Security Management System (ISMS) 
  • ISO 9001:2015 – Quality Management System (QMS) 

By using the Platform, you consent to the practices described in this policy. 

1. Company Information

This Website is owned and operated by VCreaTek Consulting Inc., a company incorporated under the laws of the State of New Jersey, having its principal place of business at: 

6 Moyse Place, STE 202 
Edison, NJ, USA- 08820-4512  

SCY Platform is a supply chain planning and network product operated by VCreaTek Consulting Inc., a subsidiary of VCreaTek Consulting Services Pvt. Ltd., a NASSCOM member and a company incorporated under the Companies Act, 2013, having its registered office at: 

A3, 3rd Floor, 
Vascon Weikfield Chambers, 
Sri Satpal Malhotra Marg, Nagar Rd, 
Opp. Hyatt Regency, 
Pune, Maharashtra 411014, India 

2. Information We Collect

We may collect and process the following categories of personal and technical information: 

a. Personal Identification Data 
Name, email address, phone number, company name, job title, or other contact details provided voluntarily via forms, emails, or platform interactions. 

b. Organisation & Account Data 
Organisation name, subscription plan details, user roles, and account hierarchy information created or managed within the SCY Platform. 

c. Technical Data 
IP address, browser type, device information, time zone, and operating system. 

d. Usage Data 
Pages visited, duration of visits, referral sources, feature usage patterns, and interactions with platform content. 

e. Cookies and Tracking Data 
Collected through cookies, pixels, or similar technologies. See Section 5 for details. 

f. Billing and Transaction Data 
Invoice details, payment confirmation records, and subscription transaction history processed through the Platform. Note: SCY Platform does not store full payment card details. Payment processing is handled manually through raised invoices.  

g. Business & Engagement Data 
Information processed during platform usage and client engagements, handled strictly under confidentiality and contractual terms. 

3. How We Use Your Information

Your data may be used for the following purposes: 

  • Providing, operating, and improving the SCY Platform and its features 
  • Managing user accounts, subscriptions, access rights, and organisational hierarchies 
  • Processing invoices, payments, and subscription activations 
  • Sending transactional emails (account setup, verification, billing notifications, access updates) 
  • Responding to enquiries, service requests, or support needs 
  • Sending newsletters or product updates (with consent) 
  • Analysing traffic patterns and platform engagement trends 
  • Legal and regulatory compliance 
  • Implementing ISO 27001 security controls 
  • Ensuring service quality under ISO 9001:2015 

We do not sell or trade personal information. 

4. Legal Basis for Processing (GDPR & Applicable Laws)

  • Consent: For marketing communications, newsletters, and cookies 
  • Contractual necessity: For managing subscriptions, processing payments, and fulfilling service agreements 
  • Legal obligation: When required to comply with applicable laws or regulations 
  • Legitimate interests: For improving platform services, ensuring IT security, and enhancing user experience 

5. Cookies and Tracking Technologies

We use the following types of cookies: 

  • Essential Cookies: Required for core Platform operations and user authentication 
  • Analytics Cookies: Help us understand usage patterns and improve functionality 
  • Marketing Cookies: Used to deliver relevant content and information 

Users may manage or disable cookies via their browser settings or consent management tools available on the Platform. 

6. Data Sharing and Third Parties

We may share data with: 

  • Cloud hosting providers and IT infrastructure partners 
  • Email delivery service providers (for transactional platform emails) 
  • Analytics services (e.g., Google Analytics) for usage insights 
  • Legal or regulatory authorities if required by applicable law 
  • Authorised vendors and service providers under strict confidentiality and data protection agreements 

 All third-party partners are required to follow ISO/IEC 27001 standards or equivalent data protection obligations. 

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, maintain active subscriptions, comply with legal obligations, or resolve disputes. 

When data is no longer required, it is securely deleted or anonymised in accordance with ISO 27001 Control A.11.2.7 (Secure disposal or re-use of equipment). 

8. Information Security

Security measures implemented by SCY Platform include: 

  • Access control, encryption, and network security 
  • Role-based access management within the Platform 
  • Regular risk assessments and vulnerability management 
  • Incident response protocols and audit trails 
  • Employee awareness and compliance training 

All security practices are aligned with ISO/IEC 27001:2022. 

9. Quality Management

In line with ISO 9001:2015 principles, SCY Platform and VCreaTek: 

  • Continuously monitor and improve service quality 
  • Document and track customer feedback and corrective actions 
  • Maintain transparent communication with users about service changes 

10. Your Rights

Depending on your jurisdiction (e.g., EU, UK, US, India), you may have the right to: 

  • Access, correct, or delete your personal data 
  • Withdraw consent at any time 
  • Object to or restrict certain types of processing 
  • Request data portability 
  • Lodge a complaint with a relevant data protection authority 

To exercise any of these rights, please contact us at [email protected]. We will respond in accordance with applicable legal timelines. 

11. International Data Transfers

If your personal data is transferred outside your home country, we ensure it is protected through one or more of the following: 

  • Standard Contractual Clauses (SCCs) 
  • Adequate data protection agreements with receiving parties 
  • ISO/IEC 27001-compliant cloud storage and security practices 

12. Third-Party Links and Integrations

The SCY Platform may contain links or integrations with third-party services. These are provided for convenience only. SCY Platform does not endorse or take responsibility for the accuracy, availability, or privacy practices of those external services. We encourage you to review the privacy policies of any third-party services you access. 

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. The most recent version will always be available at https://scyplatform.com/privacy-policy/ 

14. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact: 

SCY Platform Product Support 
📧 [email protected]

VCreaTek Consulting Inc.  
📧 [email protected]

6 Moyse Place, Suite #202 
Edison, NJ, USA- 08820

© 2026, SCY Platform, a product of VCreaTek Consulting Inc. All rights reserved.